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- +86
- info@kp-jt.com
- 20, jing’er Road, Biotechnology Industrial Park, Xining, China.
Frequently Asked Questions
Can General Health provide samples for evaluation before placing a bulk order?
Yes. General Health offers product samples for quality evaluation and formulation testing. Standard samples are shipped within 5–7 business days. Custom samples with specific formulation parameters can be arranged upon request. Please contact our sales team with your requirements and we will provide a sample quotation promptly.
How does General Health ensure product quality and traceability?
General Health operates a CNAS and CMA dual-accredited laboratory equipped with over 150 advanced testing instruments, including HPLC and LC-MS systems. Every batch undergoes rigorous testing for heavy metals, pesticide residues, microbial contamination, and active compound potency. Full traceability is maintained from our 200,000-mu (13,000+ hectare) wild harvesting areas and 10,000-mu (667-hectare) organic plantations through processing to final shipment.
What is the minimum order quantity (MOQ) and typical lead time?
MOQ varies by product type: typically 100 kg for oils and extracts, and 500 kg for juices and powders. Standard lead time is 15–30 business days after order confirmation, depending on product specifications and order volume. For customized or organic-certified orders, please contact our sales team for a detailed quote and timeline.
Does General Health offer OEM/ODM and private-label manufacturing services?
Yes. General Health provides end-to-end OEM/ODM solutions including custom formulation design, ingredient sourcing from our own certified bases, production processing in GMP-certified facilities, packaging customization, and quality testing. General Health supports private-label projects for nutraceuticals, functional foods, beverages, and personal care products with flexible MOQ options.
What international certifications do General Health's products and facilities hold?
General Health holds China Organic, USDA NOP Organic, EU Organic, and JAS Organic (Japan) certifications for both raw material bases and processing facilities. Our factories are additionally certified under BRC, HACCP, ISO 9001/14001/45001, ISO 22000, HALAL, and KOSHER standards, ensuring compliance with regulatory requirements across North America, Europe, Japan, Southeast Asia, and the Middle East.
What types of sea buckthorn and goji berry ingredients does General Health supply?
General Health supplies a comprehensive range of sea buckthorn and goji berry derivatives, including supercritical CO2 extracted seed oil, fruit oil, fruit powder, freeze-dried powder, standardized extracts, pure juice, and concentrated juice. All products are available in organic-certified and conventional grades, with full customization of specifications to meet your formulation requirements.